Privacy Policy
Last updated: April 2025
What we collect
When you sign in with Google, we receive your name, email address, and profile photo from Google OAuth. We do not store this on our servers beyond your active session.
Where your data lives
Your tools are securely stored in a private space within your Google account using the drive.appdatascope. This folder is hidden from Drive's file browser and other apps — only Promptra can access it. We also keep a small amount of account, billing, and preference data on Promptra systems to operate the product reliably. You can export all your data at any time from Settings → Connected Accounts.
API keys (BYOK)
If you provide your own Anthropic API key (Pro plan), it is encrypted with AES-GCM using your email as key material and stored in your Google Drive. The plaintext key is never stored by Promptra.
AI requests
Prompts you run are sent to Anthropic's API to generate responses. We do not log, store, or train on your prompt content. See Anthropic's Privacy Policy for how they handle API data.
AI-generated outputs
Promptra may display AI-generated responses in-app or help you launch prompts into third-party AI tools. Responses generated outside Promptra are not monitored or endorsed by us. Whether generated inside or outside Promptra, AI content is provided for informational purposes only and should not be treated as legal, medical, financial, or tax advice. Always consult a qualified professional before making important decisions.
Payments
Payments are processed by Stripe. We never see or store your card details. See Stripe's Privacy Policy.
Ads
Free plan users may see ads from Carbon Ads or EthicalAds. These networks do not use invasive tracking or behavioral profiling. Plus and Pro users never see ads.
Analytics
We use privacy-friendly analytics to understand general usage patterns (page views, feature usage). No personally identifiable information is collected.
Your rights
You can delete all your data at any time by revoking Promptra's access in your Google Account permissions, which removes all Drive appdata. To close your account, contact us at hello@promptra.com.
AI-Generated Content
AI-generated content is for informational purposes only. It does not constitute legal, medical, financial, tax, or safety advice. Always consult a qualified professional before acting on AI-generated output.
Contact
Questions about this policy? Email us at hello@promptra.com.